Brilliant company. Fixed washing machine after a mishap blocked the pump. Came back a second time at no additional cost. Highly recommend these lovely people.
Booked online on Sunday got confirmation of appointment on Monday and a call from the engineer confirming visit. He was on time. Very respectful of my home and fixed the problem. Best service I’ve received in years. Thank you
Engineer communicated arrival times & arrived promptly. He was polite and efficient. Would happily use again.
Jason the engineer was brilliant. He explained everything fully and checked everything before he left. A credit to your organisation
Very efficient, Nas, the engineer came within a couple of days, as agreed. Kept me updated as to arrival time. Explained the problem and showed how to rectify it if it happened again.
No extra charges
Would recommend
Fast visit from engineer who explained the issue and gave us the options. Unfortunately the PCB was faulty which meant a fix was unviable as we would be better buying a new washing machine.
Excellent service
You get a text the night before giving a range of time when engineer will arrive, plus where you are in the queue so you can have a good guess when they’ll arrive. The chap who turned up to do diagnostics and repair clearly knew exactly what he was doing, found out the issue and got the parts ordered. Came back a few days later and had the issue sorted in about 30 minutes, including testing. Appliance is now back to full health. Cost seemed very fair, to me at least. All in all, difficult to see how you could have a better experience really.
Very friendly and helpful
Professional friendly knowledgeable engineer fixed problem very quickly and effectively. Would definitely use the service again.
Absolutely first class service! Leesa was amazing — really friendly, professional, and genuinely helpful from start to finish. She arranged for an engineer to visit incredibly quickly and kept me updated throughout. Couldn’t have asked for better customer care — highly recommended!
Quick,Easy and Efficient from start to finish. Yvonne took my details and she was friendly and Knowledgeable and booked my appointment for the next day. Florin was my engineer. He arrived on time and spotted the problem in minutes, unfortunately I needed a new machine, mine being old, and he recommended several brands without favouring any, he, also, was friendly and happy. I received updates on the visit by text and was a super experience of good customer service. I would highly recommend this company
