The engineer always phoned to say he was coming. Worked logically to identify the problem. Obtained replacement part swiftly.
Poor heat distribution, broken oven door, a smell of gas, hob not working – fix these issues and more.
The engineer always phoned to say he was coming. Worked logically to identify the problem. Obtained replacement part swiftly.
Nice and easy and a pleasure to deal with
Rebecca was very helpful and organised an engineer to call within 24 hours
Very helpful and friendly lady on the phone
Coby came the next day and was on time. He spent a lot of time checking everything on my washing machine to make sure that it was working properly. He was extremely thorough and helpful.
My washing machine door unfortunately has decided it’s not going to unlock. This happened after my washing machine has finished its full washing cycle.
On Saturday evening.
So I had to call N.A.C out.
I have never had to call anybody out before for my Bosh washing machine.
But I got put straight through to a lovely lady called Helen, she was very helpful and professional.
It was also nice to hear a voice over the phone which I could understand because she spoke clearly.
And the quote I was given was fair, and she asked all my questions.
And a call out will be happening tomorrow.
Very professional, explained matters thoroughly
We have an old Rangemaster cooker that needed a new oven fan and new elements. NAC responded quickly and sent an engineer to check the cooker within hours of our telephone call. Moreover, not only was the engineer thorough, and expert in his diagnosis, he also explained clearly what needed to be done and what the procedure would be to restore the cooker as quickly as possible. Communications with NAC went very quickly and clearly and the spares were ordered. When they arrived with NAC we were notified and given the date for the engineer to fit them. All very timely. The engineer duly arrived, earlier than expected ( he did call us and ask if an earlier appointment suited us) and fitted the spares efficiently and with good humour!
The service from NAC was brilliant and the engineer who visited us was fast, efficient and good humoured. We could ask for no more. Well done NAC!
Pleasant telephone conversation
Best company I have ever employed. Efficient, reliable and a pleasure to deal with. Nathaniel did a great job, pleasant, on time and a tidy worker. They took on a repair no one else would do and got my appliances working again. Recommend them without reservation.
Excellent service all the way from booking the repair to the job done.
Robert arrived on time and was extremely knowledgeable and very helpful.