Good service, rang to book a repair for washing machine,was able to book appointment for the same day.
The chap was very helpful and explained what he was doing.
Very happy cy.
Brilliant service will recommend highly friendly engineers
Very efficient administration of enquiries. Call back immediately from the engineer to say that he had the job and the hours that he would arrive between. Offered to call me 30 minutes before he would arrive too. It was not possible to access the back of the machine and he had to return the next day by which time we had been able to remove a door and move things around. The company charged me the call out fee but the same engineer came back the next day and did the repair in around an hour at no additional cost. NAC were able to come out same day on both days whereas Miele gave us a slot 4 days later. NAC’s call out charge of £95 for however long it takes to fix the item was also £55 less than Miele who then charge £100 for every additional hour. My usual repair company could not fix Miele. Good to find a company that does repair Miele, offers a great service at a good price. I found this company by chance and am very glad that I did. Highly recommended.
The washer did not exhibit the fault when tested, avoided the same faults and was advised to run the machine on a 90 degree cycle to wash the machine out
Engineer turned up on time, explained the process of the work required, and was very polite. Prices seem high, but no worse than everything in life in the current climate. Would highly recommend.
Engineer was polite, knowledgable and efficient in the diagnosis amd repairs he did.
My first time using NAC and would happily recommend to others.
Telephone answered very quickly for initial call. Made appointment for same day and promised engineer would contact about 30 mins before attending. Service engineer called and arrived as promised. Repaired the cooker with spare part (heating element) from his van and left working, so only without oven for 24 hours. Excellent service.
Very good service.
The engineer was prompt, friendly and very efficient. Nick explained what he was doing and why. Very impressive young man, well done to him and the company, whose admin was first class I.e. initial contact on phone and appointment set up
Polite people but very mean to charge £78 for a 2 minute call to tell an 85 year old the oven didn’t work because the clock wasn’t set. Sadly will not use them again.
Well the repair man Courtney, simply kept going until he found the fault and now my washer dryer is working like new.
Lovely young man called Nathan came on time but unfortunately fridge freezer couldn’t be repaired
