From initial call to engineers assessment, it was a smooth process. The appointment was arranged for the same day, I was kept fully informed and engineer arrived in time. Although he was unable to fix the fridge freezer (it was a write off), I was completely satisfied with service.
Very pleasant and very efficient service. Called on Thursday and the engineer came on Friday, got the machine working within 20 minutes. Also very polite, helpful and informative.
We had a really positive experience with these guys, Rebecca was super helpful and their pricing and turnaround time was best against the other companies we tried. We would recommend
Prompt, efficient and courteous
Company a pleasure to deal with, was kept informed of the process and costs throughout
Quick response to assess fault and order spares and complete repair
The company personnel were polite and efficient in all aspects
The tecnician was really nice and arrived exactly when he said he would. He solved the issue quickly despite some complications. I got a next day appointment and am really happy with the service. Maybe not the cheapest, but worth it.
Jon the service engineer arrived on time and diagnosed the problem quickly (top oven element) just waiting for the part to arrive so he can come back to fit it.
Sarah was very helpful and set my mind at ease that I had made a good choice to contact your firm. All details were explained fully. Much appreciated.
Called multiple highly rated repair services that claimed “same day” however this was the only company that could not only come out within 24 hours, but also 5 days! The technician was very knowledgeable, and found a much bigger fault with our washing machine than the reason we had him out. He was also very honest about the cost and labor that would go into the machine to repair vs replacement. They don’t sell replacements, so I picked his brain for recommendations based on his current experience with what makes and models seem to be requiring a lot of calls for repair. Highly recommend.
Great service, diagnosed the issue quickly, had to take it away to the workshop but was returned promptly, thanks very much!
Easy to book using website, on time, friendly and knowledgeable technician. Recommend.
Clear, intuitive, fast and positive input procedure.
