On time, great communication, good advice, good repair
Poor heat distribution, broken oven door, a smell of gas, hob not working – fix these issues and more.
On time, great communication, good advice, good repair
My John Lewis freezer was not maintaining the temperature which kept reducing from 18 down to 11 after about 3 hours. I kept pressing the OK button to maintain the correct temperature but it did not solve the problem. I contacted NAC and Jamie Webster arrived the next day and immediately realized that the clip on the rear downpipe had stuck causing the freezer to ice up. He released the clip and the advised me to empty the freezer contents and defrost the contents. The freezer is now working fine. I really appreciated Jamie’s expertise and would recommend him to resolve anybody’s freezer problems.
The engineer was on time and very helpful.
Although the fridge/freezer could not be repaired due to two units being irreparable, the engineer was clear about the reasons, apologised that he could not repair it and payment due was clarified.
Because of the comparative speed of arrival, I will certainly consider using NAC again where appropriate (hopefully with the potential for repair next time!).
Thanks to all relevant staff.
Your engineer is extremely competent, a very pleasant person, and we would use your company for ant other problems in the future.
Repair man was polite and efficient, and completed the work within 1 hour of arrival.
Technician was friendly and knowledgable andwork was carried out speedily and efficiently
Robert was really nice and friendly he worked quickly and cleanly
Service was fairly prompt, but unfortunately, repair wasn’t possible.
Efficient, prompt and friendly.
Identified the problem immediately and rectified very quickly.
Couldn’t have asked for better service
The engineer was so helpful explained everything and fixed the oven and was the exact price I was quoted for labour and call out
Prompt, helpful and informative and good phone service too