Booking process to call out a technician, at a defined fixed cost was very easy and the visit was quickly arranged.
After diagnosing the problem and ordering the part, the repair was satisfactorily carried out by the technician in a few days, with no extra cost for the return visit. I would definitely recommend NAC the service is excellent at a reasonable price.
The repairer was on time and very friendly, our washing machine was beyond repair and he told us this straight away, very happy with this service and will use again if needed.
Initial enquiry by phone answered promptly and engineer came within 48 hours.
The engineer was very helpful, polite and thorough.
Emails were sent immediately after the job and an order was made for an element. I received emails to give me a day and time for the engineer to return. He arrived within the time arranged and completed the job to a high standard.
What a refreshing experience to deal with a company which gives such excellent service. Your engineer, Nick, was punctual, efficient and new exactly what he was doing and was backed up by an equally efficient office staff. Thank you for saving our much loved cooker and we have already recommended you to others.
Very good correspondence throughout process making it easy to plan my life. Plumber was friendly
, helpful and tidy in his work. Overall very happy with experience.
Great service- Darren was able to come the same day to identify the problem and now have a fully functional oven again! Many thanks!
Really good and quick service. Arrived within timeframe. Effective communication.
We had a brilliant experience with your company. Excellent service from all from office staff and in particular a really great engineer we would highly recommend your company to all. MR L.MASON
Appointment was made quickly Engineer Dylan arrived with timescale given very friendly worked quickly, competently and would definitely recommend
Very efficient and pleasant repair of my cooker
Engineer efficient and friendly. Dishwasher working perfectly again. Good communications made process very straightforward
I recently had a tumble dryer engineer visit from NAC, and I can confidently say that it was a five-star experience.
Firstly, the engineer arrived promptly after his text, which was highly appreciated. They were professional and courteous from the moment they stepped into my home. They introduced themselves and explained the process of diagnosing and fixing the issue with my tumble dryer.
The engineer displayed a high level of expertise and knowledge throughout the visit. They quickly identified the problem with my tumble dryer and explained it to me in a clear and understandable manner. They also provided me with a detailed explanation of the steps they would take to repair the appliance.
What impressed me the most was the efficiency and effectiveness of the engineer. They had all the necessary tools and equipment with them, and they wasted no time in getting to work. Within a short period, they had successfully repaired my tumble dryer, and it was working perfectly again.
Furthermore, the engineer went above and beyond by offering some valuable tips and advice on how to maintain and prolong the lifespan of my tumble dryer. They were genuinely interested in ensuring that I had a positive and long-lasting experience with my appliance.
Overall, I cannot commend the tumble dryer engineer enough for their professionalism, expertise, and excellent customer service. Their visit was a hassle-free and efficient experience, and I would highly recommend their services to anyone in need of tumble dryer repairs. They truly deserve a five-star rating for their exceptional work.
