★★★★★
The washing machine broke down, I phoned the manufacturer, and it would have been over a week before someone could help. I found NAC on line and someone came the following day.
I am in awe of the engineer’s (Hayden Hunt) knowledge and skills. He took the machine apart, and patiently diagnosed the problem. He did some adjusting of ‘the brushes’ which enabled the machine to function for a few more ‘loads’ until the parts could be ordered and delivered.
The experience of NAC has been excellent from beginning to end. Haden Hunt, is not only a first rate engineer, but a person with considerable PR skills. In fact, this can be said of all the people I’ve spoken to at NAC. if In future we have another experience of appliance breakdown, I shall have no hesitation in calling NAC, a company with integrity, which is efficient, empathises with the customer’s situation, and offers good value.
Graham Shepherd
Graham Shepherd – 18/03/2024