Our Reviews

I was very pleased with my experience with NAC. The staff at the call centre are very helpful and professional. My repair was organised very quickly and satisfactorily and I was sent regular updates via text,
The gentleman Alex, who conducted the repair was very friendly and professional and answered all my concerns. My American fridge freezer has now been repaired and I would not hesitate to use NAC again or refer your company to others. Thank you.

Quick repair and great advice

Timely, excellent service. If they can’t fix on the day, parts ordered and new time booked in. My oven needed new parts so within the week it was all fixed.
Would certainly recommend this company 👍

I would recommend your service to all of my friends , excellent service and the repair man was brilliant too.

First class service considering I only got in touch Wednesday evening and an engineer was arranged for the following day who was on time but unfortunately found my machine was uneconomical to repair.

They were prompt polite and solved the problem quickly – what more can one want?

Engineer was polite, professional, experienced, honest ,knowledgeable. It was an approximately 30 year old fridge/ freezer, and instead of the usual ” it’s old, get a new one ” , he fixed it and didn’t conform to this otherwise ” throw away society “. Good job.

I found NAC when searching for someone to look at our (10+ year old) dishwasher which broke a week before we were due to go away.
From the moment NAC answered the phone they were efficient, friendly, professional and the communication was excellent. Our engineer, Max was fantastic. He diagnosed the problem rapidly despite the fact we knew nothing about our machine which we’d inherited from previous owners. He ordered a new part and returned as promised within 5 days to fit it. He also made a small repair to the fixing of the machine which was totally above and beyond the call of duty. He is an exemplary ambassador for the company and I have absolutely no hesitation in recommending NAC very highly.

The engineer arrived in a timely manner and was polite and professional. Despite not being able to fix the dishwasher first time, he went away and consulted a miele engineer and other colleagues. we were kept in the loop at all times. The part suggested fixed the dishwasher. very pleased!

Christopher, the engineer who came to repair my washing machine was a helpful, professional, friendly, well mannered young man. He worked out what the problem was in seconds the proceeded to fix it very efficiently, asking for a towel to soak up any water spillages, leaving my utility room as he found it. I particularly liked that Christopher contacted me to say he was running a little late, but would be with me at an approximate time. Excellent service all round from your Company. I would definitely use your services again and recommend you to others.
Thank you!

Excellent service from start to finish. We were kept fully informed at all times & the engineer was very professional, knowledgeable & polite.

My NEFF dishwasher broke down and we toyed with the idea of just getting a new one but I opted for NAC to come fix it. From start to finish, the process was simple. The engineer was friendly and worked efficiently to fix my machine. Parts had to be ordered but it only took a couple of days for the engineer to come back. Overall a great experience and cheaper than buying a new one.