I really liked the book online system that showed when I could get guarantee a date I could be at home. The engineer came within the time slot and was polite, tidy and performed the repair quickly.
Having already pre-paid for the call out meant the charge on the day was only for the part required and therefore was good value.
Excellent service from start to finish. Despite the fact that our machine had a very unusual problem which the engineer hadn’t actually seen before, it was all sorted out and fixed very quickly, with zero drama. Also quickly diagnosed and fixed was another problem with the machine, seemingly caused by an engineer from another company…
No complaints at all.
Can definitely recommend.
Superb no hidden agenda, came out said what the problem was, said how much it would be to fix it and did so as soon as the part arrived. Definitely recommend.
A lovely chap called round, he n time and fixed the issue as per charges agreed. Explained everything up front and took me through what he had done to fix my issue. Great chap called nick Hutchinson, very knowledgeable 👍🏻
Engineer txted to say he was on his way. He was very pleasant throughout and has fixed the problem.
Fantastic service, easy to book, everything was so clear online. Great options to pay now or later if needed which I imagine would be very handy in times of emergency.
Dan was great, easy to talk to and explained things as he did them. Professional service which I would definitely recommend.
It was so easy!! I rang and discussed the fault and was advised that an engineer would be with us the next day and he was!! He arrived when he say he would and after thoroughly examining our washing machine we all agreed that it wasn’t financially viable to have it fixed. Although we had to pay the call out fee at least we now knew what was wrong with it.
We would definitely use NAC again in the future as their service was absolutely brilliant from start to finish.
Very good service great communication from contacting the company to the engineer arriving. Repair carried out very competently engineer very polite and respectful of my property. Would recommend .
From the moment I called NAC customer service listened to what I said and listened to the fridge/freezer noise down the phone. The engineer was great, he kept me in the loop even though the part was delivered late due to transit issues. All working, fingers crossed that all is well for many years to come. I would like to take this opportunity to say thank you everyone involved for a successful repair.
The engineer was polite, friendly, clearly passionate about his job and knowledgeable. I wouldn’t hesitate to use NAC again. Thank you for your speedy service, and kind attention to my washing machine.
Fixed price, turned up when they said and did a god job. What more can you ask for. Thank you.
Excellent speedy service, would definitely use again.
