Very polite guys were very careful when removing items explained why a new part was needed good communication from arranging engineer good communication from engineer will definatly use them again
Fast service, with engineer able to come the following day.
Quick prompt service, very professional and honest, brilliant.
From the first call to arrange a engineer to call on me to the customer service staff extremely courteous and polite. The engineer called James came and right away very knowledgeable and identified the problem and he would have to order the parts I asked him you sure you can get them because my miele washing machine is old before I contact NAC I rang miele and they said because is so old they couldn’t get the parts for my machine and that the manufacturer for you. 1 week later James returned with the parts and within no time fitted it checked that it was working and gave me back the old parts so would highly recommend this person to repair your broken down washing machine instead of having to replace it. Very reasonable price for the call out and the part, Highly recommend this company NAC and wouldn’t hesitate in using them again for other appliance. GREAT SERVICE
Although I had to wait a short while to get through once I did the service was excellent. Very polite and helpful. Jonathan
Appointment was made within a few hours of the request being made.
Engineer was very knowledgeable.
Great service.
So helpful and very quick service.
Was on time and did the repair very quickly
The engineer arrived on time, clearly knew his stuff and the washing machine was repaired quickly and efficiently. We are very pleased with the engineer chosen by NAC.
Call answered straight away
Friendly and helpful
Clear with prices and call out arranged for next day – very good that engineer will be in touch first to arrange time of visit
Engineer came out a day early due to cancellation. Very professional and friendly service. Discussed the problem and how it was resolved. Great overall service and price – would recommend.
Yvonne was polite, had time to talk to me to find out what my issues were with my appliance. She had a gentle but reassuring voice, which made me trust in her and the company. Fantastic telephone manner and looking forward to the hopeful repair.
