Very good service, the employee came back with the information we needed to consider a repair within 24 hours. He knew that the repair would be expensive and, as we expected, the cost of repair on an old machine proved to be prohibitive. He kindly confirmed this by suggesting the cost and availability of a new machine.
Absolutely brilliant service
My call was answered by a helpful person called Yvonne. She took my curtails and the details of my appliance and reassured me that she would be able to help.
She added that an engineer would ring me to inform me of his eta tomorrow when he would come to mend my washer. He would need a £70 cash call out fee. Just perfect. Super efficient.
As a 75 year old with a Parkinson tremor, it was refreshing to speak to someone helpful and not to have to type into a box. Many thanks.
Linda Linforth
Very easy to book a call
Very prompt and professional
Would definitely use company again
Pleasant personality and dealt with the issue quickly and efficiently.
Very easy to make service appointment for our LG Washer, offered a variety of dates and times, engineer was on time, friendly, very knowledgeable and made lots of tests on our machine, soon found the problem and fixed it, then did a full electrical test to make sure nothing else wrong, Great Service!
Very friendly helpful and good service!
Repair man came next day. Showed us damaged heating element on oven and quickly replaced it with a new one.
Great service
A nice friendly person. Very helpful.
The engineer arrived on time and didn’t try and rush his diagnosis. He took time to explain everything, including how best to use the machine to avoid further trouble.
Efficient friendly service
Quick to answer telephone and dealt with my problem promptly.
