I phoned for help to repair my cooker.
A human voice answered almost immediately. An appt was made for the next day and the engineer was efficient and cheerful. Call out was £101 which I thought a lot.
The fault was quickly identified and a new element ordered. Another £45
The part took over a week to arrive, another couple of days to fit.
The service was expensive but very efficient
Easy booking, prompt, courteous and effective service. Thank you!
Friendly and efficient
Polite and helpful
I found this company via a Google search. Robert the engineer found the problem in the washing machine very quickly on the 10th September arranged for the parts through head office. A week later on the 16th September the part was fitted, again very quickly and the machine was successfully repaired. I have to say that Robert the engineer was excellent it was a pity that head office took so long in supplying the required part.
Yvonne was very helpful and polite and I appreciate the assistance. Thank you
The lady on the phone was very helpful. She clearly explained their prices and booked a call-out for me.
The engineer was lovely. He checked and tested my washing machine and found a faulty pump. I paid the call-out charge. Soon after I received a quote for the replacement pump. I was happy with the price and sent the payment. The same engineer returned a week later, at no extra charge and fitted it. He even left me a years supply of washing machine cleaner.
Yvonne was absolutly brilliant on the phone, so very helpful caring and great to talk to to.
Constructive advice from advisor
Very friendly and helpful
Very friendly, patient and clear.
First Class
