Very efficient
Poor heat distribution, broken oven door, a smell of gas, hob not working – fix these issues and more.
Very efficient
Prompt response to call.
Polite and friendly
Helpful and efficient
I spoke to maria who was efficient and helpful
Great response. Engineer brilliant. No hidden costs. Would be first port of call if needed again. Tony James.👍👍✅✅
Very helpful and polite
Easy to book an appointment and all charges explained clearly. The service engineer came out on the day and time stated and was professional and efficient. The oven needed some new parts – the process for approving the ordering of these was very straightforward and booking a follow up appointment was easy and convenient. Wouldn’t hesitate to use again if needed.
Kate, who I spoke to this morning, was cheerful, very knollagable ( she wasn’t as ahorrified by the twenty years of age of my device as I thought she might be)
She explained that the service & call out charge is £75.00 +parts on top – pretty much what you would exspect, I have arranged a call out for Monday, and we’ll see what happens, hopefully it can be saved.
I did explain what was wrong with it, & kate sounded like she’d heard of this kind of fault happening to others, & if that was the only problem, then she said she was confident that it could be fixed.
Did exactly what they said and arrived on time . It was a little bit pricey with the parts I had to pay for but at least it’s working now
Polite, competent technician fixed the problem swiftly without fuss. Could not ask for more.
Very helpful and polite answer my questions
The gentleman were both very curtious and professional keeping us informed about arrival times and when they would be back to fix the issue would absolutely use them again
Great communication with Vicky and speedy response.