We at NAC are super proud to be the largest independent provider of out of warranty repairs to consumers throughout the United Kingdom by visiting thousands of customers month in, month out. It gives us a great sense of pride knowing that our customers use us because they choose to, not because they are tied in to us with any 3rd party service contracts or warranties.
Launching NAC back in 2014 as a family run business, Adrian and Amanda wanted to build a national brand that solely focussed on the direct business to consumer sector of the industry that are in need of an ‘out of warranty’ appliance repair. From day one, they both knew that it would be extremely tough as there was already a handful of larger, successful businesses competing in the marketplace so we knew that the key to success was to focus on repairs, not retail or sales as that creates a conflict of interest, but instead, to commit to building a trusted, reliable and effective national repair network comprising of employed and self employed engineers focussed on repairing appliances, not replacing them.
NAC are consistently rated “Excellent” on TrustPilot with many thousands of online reviews so you can rest assured that if you choose to use NAC, you’re in safe hands.
If you have a domestic appliance fault , give us a call today and become one of the many thousands of satisfied customers who trust NAC as the first point of contact for any out-of-warranty appliance repairs.
Leadership Team
Adrian Welke
Director
Amanda Welke
Director
Neil Robinson
National Service Manager
Martin Fletcher
National Service Partner Manager
Kirsty Fox
Contact Centre Manager
Adrian Summerfield
Training & Compliance Manager
Lee Robinson
Technical Training Manager
Josh Thackeray
Head of Development
