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Multi-Brand Domestic Appliance Engineer – Hereford

Location Hereford Job Status Full Time Salary £32k p/a Call us for more information on 0333 016 9622 Apply Today!

NAC are seeking a number of domestic appliance engineers across the UK to repair domestic appliances in our customer’s homes. This is an exciting opportunity to be part of an expanding Nationwide Appliance Repair Company and the NAC brand.

The ideal candidate will be a competent white goods engineer who is experienced in fault finding with a range of appliances including:

  • Washing Machines (Freestanding & Integrated)
  • Tumble Dryers (Freestanding & Integrated)
  • Refrigeration Products (Frost Free & American Style, Freestanding & Integrated) – R600 System Trained desirable but not essential
  • Electric Cookers, Ovens & Hobs (Freestanding & Integrated)
  • Dishwashers (Freestanding & Integrated)
  • Gas Safe / CCN1 / CKR1 Desirable but not essential

We are looking for engineers who are self-reliant and responsible, able to manage their allocated work, stock of spare parts and service their area effectively. They will be able to demonstrate pride and effort in any task undertaken and will have excellent communication skills with bundles of enthusiasm.

Vacancy Summary:

  • Closing date: Open
  • Job type: Full-Time / Permanent
  • Salary & benefits package: £28k pa Basic Salary + £4k pa Attendance Bonus (£32k before any overtime)
  • Full CPD Accreditation upon joining
  • Full uniform, Apple iPhone, specialist tools and PPE provided
  • New or almost new Peugeot Expert / Ford Transit van with A/C and Apple Car Play
  • 20 days holiday rising to 25 days plus bank holidays with length of service
  • Regular incentives / bonuses
  • Great team / social environment
  • Opportunities to mentor trainee engineers (fully compensated)
  • Fantastic opportunity to develop your skills to a great level in the multi-brand environment – Whether you want a job for life or you have ideas of going self employed, NAC is a great place to develop
  • Annual tool-box talks and a fully expensed Christmas Party (including hotel stays)

Required Knowledge and Experience:

  • Applicants must have at least 1 years experience in repairing domestic appliances such as washing machines, dishwashers, cookers, tumble dryers and fridge freezers.
  • You need to have the ability to manage an allocated workload and carry out repairs in accordance with instructions given.
  • You must also be presentable and have excellent communication skills.
  • All successful applicants will be DBS checked (basic level check) and need a valid UK Driving Licence with less than 6 penalty points.

Job Description

  • Visiting clients’ homes diagnosing and rectifying faults to all Domestic Appliances (Whitegoods).
  • Achieving a Maximum of 10 Customer Visits per day, excluding recall repairs and administrative visits.
  • Accurate visit and fault reporting using the ServiceMate job management system.
  • Spare part identification.
  • Payment Collection.
  • Daily routing of Service Calls.
  • Checking spare part deliveries daily and accurately reporting defects and missing parts.

Behaviours 

  • Able to work under pressure with a drive to meet daily deadlines.
  • Self-motivated, flexible, proactive and hard working with a positive attitude.
  • Exceptionally high standards with meticulous attention to detail. Accuracy is a must.
  • Excellent communicator with the ability to build effective confident working relationships.
  • Excellent time management skills with the ability to multi-task, prioritise & respond quickly to the needs of the business
  • Ability to make solid decisions quickly in a critical situation & solve problems.
  • Ability to work accurately in a busy, demanding environment, whilst adhering to stringent deadlines.
  • Be willing to try out new ways of working
  • Display model behaviour that shows respect, helpfulness and cooperation
  • Value and support team members

How to apply

If you feel you’re a good candidate for this role, please follow the “Apply Today” button.

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What our happy customers are saying
"Engineer identified the fault quickly and explained the problem. It was all done in an efficient manner and I wouldn't hesitate to recommend NAC"
John Parry - 19/08/2021
Appliance Repair
"Lewis arrived on time, did a great job replacing the gasket on our washer-dryer, and checked it for any leaks before leaving. I'm glad I didn't try doing that job myself!"
Martin Allaby - 18/08/2021
Appliance Repair
"NAC contacted MBAR Services from Barking to carryout the work. I found the engineers, Mr Humza and Mr Collin, very professional and competent with the repair. Despite the complexity of getting the par..."
Tony Liow - 03/05/2021
Appliance Repair
"Very good and fast service! The engineer was very covid aware and wore his mask throughout the repair. Very pleased and would definitely recommend "
Paul DeClaire - 05/04/2021
Appliance Repair
"Good all round service. Kept informed of visit timings and the engineer was very polite and safe. We would happily use NAC again. "
John Petrucci - 05/04/2021
Appliance Repair
"Fantastic! I called for. repair on Wednesday afternoon and by lunchtime Thursday, our oven was back up and running. Excellent friendly engineer wearing his mask and being very aware of the current sit..."
P Smith - 02/04/2021
Appliance Repair
"This company is a booking service for independent engineers so their service is probably only as good as the engineer in your area. In my case, no complaints whatsoever. Sent a message to the company ..."
karen - 29/03/2021
Appliance Repair
"Engineer arrived, masked up, rang me before arrival, courteous, explained everything I asked, would recommend."
Leslie Waldon - 08/02/2021
Appliance Repair
Why Choose NAC?
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Same & Next Day Repairs

We aim to send an engineer on the same day of reporting the fault or the next day where possible.

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All Repairs Guaranteed

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No Hidden Charges

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Family Run Business

Our reputation is key for us, as is a sense of community. You can trust us for a 5-star service every time.

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